Frequently Asked Undergraduate Questions

How do I get a UVic NetLink ID and e-mail account?

How do I get a CSC course account?

What is the University English Requirement?

My University English requirement has been met: do I still need to take an English course for my Computer Science degree?

I am supposed to register in ENGR 240, but the system won’t let me. What am I doing wrong?

How can I get permission to register in a course if I don’t have the pre-requisite?

I am having difficulty in a MATH course: what should I do?

I think I am failing a course. What should I do?

I have been ill and don’t think I can complete the course. What can I do?

What is a deferred exam?

Do I need permission to take a course for the Third time?

How do I get permission to take a course at another college or university, or a distance education course on-line? 

How do I apply for Co-op?

Can I take a course while on a Co-op Work Term?

 

How do I get a UVic NetLink ID and e-mail account?

Go to https://netlink.uvic.ca to apply for a NetLink ID and e-mail account. You must have a NetLink ID in order to access uSource and to register for classes. Your registration deposit of $200 must have been paid and processed by Accounting Services before you are eligible to apply for a NetLink ID.

Need help? Contact the Help Desk at 250-721-7687 or helpdesk@uvic.ca.

How do I get a CSC course account?

If you are taking a CSC or SENG course you require a CSC Account ID. You can activate your CSC Account using the Web. The program is available as a link at http://accounts.csc.uvic.ca.

There are also special terminals near the Consultants’ Office, ECS 251, for the exclusive purpose of getting your Computer Science User ID and password. Your Computer Science User ID will be the same as your NetLink ID although the account is distinct. This account will be closed if /when you are no longer registered in a CSC or SENG course, whereas your NetLink ID is not.

What is the University English Requirement?

In order to satisfy the UVic English Requirement, all undergraduate students must complete 1.5 units of first-year English (excluding ENGL 181 and 182). Students who can show equivalent proficiency in English may be exempt from this requirement (see www.uvic.ca/English-requirement).

My University English requirement has been met: do I still need to take an English course for my Computer Science degree?

Satisfaction of the minimum University English Requirement does not exempt your from program requirements or pre-requisites. You need to take ENGL 135 as part of your requirements for a Major in Computer Science, and this course is a pre-requisites for ENGR 240, a second year Technical Writing course.

I am supposed to register in ENGR 240, but the system won’t let me. What am I doing wrong?

You are probably trying to register in a section that is restricted to students in an Engineering program, not a Computer Science program. Check this out on the Course Catalog in uSource. If you are in one of the combined programs with Computer Science in another faculty, then contact your advisor Jane Guy at jguy@csc.uvic.ca for registration help.

How can I get permission to register in a course if I don’t have the pre-requisite?

You can request a pre-requisite waiver by completing the “Pre-requisite Waiver Request” form available from your advisor Jane Guy at ECS 512 or on-line. Explain why you feel you do not need to have the pre-requisite and still be successful in the course. This request has to be approved by the Computer Science Director of Undergraduate Studies and the Associate Dean of Engineering.

Please note: waivers are only approved under extenuating circumstances. The Department has ascertained that completion of certain courses is required before moving on to higher level courses.

I am having difficulty in a MATH course: what should I do?

Make sure you are getting all the help you can. The Math Assistance Centres are staffed with talented Mathematics and Statistics graduates eager to answer questions about your 100 and 200 level Mathematics or 200 level Statistics courses. These are located in SSM A202, Library CW LUI, and ELW 3rd Floor Lobby. Check the schedule at www.math.uvic.ca (click Assistance Centre). Assistance is to help students work problems from the text and assigned homework, not to replace lectures. If you have missed a lecture, try to obtain the notes from another student. If you would like a private tutor, contact the Math Department for a list of names.

I think I am failing a course. What should I do?

Start by talking to the instructor, you may be overreacting to the situation and the instructor may be able to provide a bit of helpful perspective. Consider seeking help through study groups or tutors.

Consider dropping the class before the final Academic Drop Date. If it is past this drop date and you do not continue in the class, you will receive a grade on N (incomplete) and this counts as 0.0 GPA, so is like an F.

If you are having a medical problem, have had an accident, or serious family affliction, that is contributing to you failing the courses, consider the possibility of asking for an Academic Concession. See below.

I have been ill and don’t think I can complete the course. What can I do?

If you are having a medical problem, have had an accident, or serious family affliction, you may request an Academic Concession. If your documentation supports it, you might be allowed to drop the course

This must be done in a timely fashion as there are definite deadlines for taking action so that a failing mark does not appear on your transcript. Academic Concession forms can be obtained from Records, or from your advisor, Jane Guy in ECS 512. Please note, if you take the final exam and fail, you are NOT eligible to apply for an Academic Concession.

If you have completed a course but are unable to attempt the final exam due to medical or compassionate grounds, then you request a deferred exam on the Academic Concession form rather than a Drop Form.

What is a deferred exam?

A deferred exam may be granted to a student who has completed a course but is unable to attempt the final exam due to medical or compassionate grounds. Request a deferred exam through Records by completing an Academic Concession. You must provide appropriate documentation to establish the grounds for your request. Do this in a timely fashion as the deadline is 10 working days from the end of the exam period.

For most Computer Science courses, if the deferred exam is approved, you will write the final exam the next time the course is offered; in some cases a special deferred exam is offered at an earlier date. The final exam mark is included with your previous marks to give you the final grade for the course.

Do I need permission to take a course for the Third time?

Yes, it is a University regulation. Complete the appropriate form available from your advisor Jane Guy at ECS 512. Explain why you feel the situation will be different this time and you will be able to be successful in the course. The request has to be approved by the Computer Science Director of Undergraduate Studies and the Associate Dean of Engineering. If your request is denied, you may need to obtain approval to take the course elsewhere and bring it back to UVic as transfer credit.

How do I get permission to take a course at another college or university, or a distance education course on-line?

In order to take a course elsewhere and have it brought back to UVic as transfer credit, you need to request a Letter of Permission. This should be done prior to undertaking the studies at another institution. Complete a “Request to Take Courses Elsewhere” form available from your advisor Jane Guy in ECS 512 or on-line.

If the course is at a BC institution, it may have been evaluated for transfer credit to UVic. Look at the BC Transfer Guide at www.bctransferguide.ca.  If the course is at another institution, it may need to be evaluated by the appropriate department at UVic for transfer credit, so allow plenty of time for this to be done. Not all courses taken elsewhere are granted transfer credit to UVic. For students in the Faculty of Engineering, only courses with a grade of C- or above will be granted transfer credit to UVic.

The cost of a Letter of Permission is $10 per institution payable in cash to the Computer Science Department Office.

How do I apply for Co-op?

You should contact the Engineering and Computer Science/ Math Co-op Office on the 2nd Floor of the ECS Building for application forms. The deadlines for applying are September 15 and January 15. The Computer Science Co-op Coordinator is Duncan Hogg in ECS 230 or dshogg@uvic.ca.

Some of our programs have a mandatory co-op component and you would need to be accepted into Co-op before you can declare one of these programs.

Can I take a course while on a Co-op Work Term?

Students registered in a work term are considered to be registered full time. If you wish to take a course during this time, you should consider the necessary time commitment of class contact hours, labs, tutorials as well as travel time and out of class time for study, all of which would be additional to working at a full time job.

If you decide that taking a course concurrently with a work term is something you want to pursue, you will require written permission from both your Employer and the Manager of the Engineering and Computer Science/ Math Co-op. This also applies to taking an on-line course. If you do not get this permission, the course may be dropped. Under no circumstances may you take more than one course during a work term.